Hearing Care Coordinator — No Nights/Weekends

Sonova Group; Bluffton (SC); On-site; USD 54,443,000 - 57,308,000; Full time

Benefits offered by this job

401K match

Free hearing aids

PTO & holidays

No nights/weekends

LegalShield

Floating holiday

Job summary

Sonova in Bluffton, SC is seeking a Patient Care Coordinator (HCC) to work with clinical staff, schedule appointments, verify insurance, and support patients. You’ll greet patients, handle follow-ups, and assist with front desk tasks.

The role requires a High School Diploma, 2+ years in health care and customer service; knowledge of HIPAA; proficient with MS Office; no nights or weekends; benefits include 401K match and hearing aid discounts.

Qualifications

• High School Diploma or equivalent.
• 2+ years in a health care environment preferred.
• Previous customer service experience required.

Responsibilities

• Greet patients with a positive, professional attitude.
• Schedule follow-up hearing tests and consultations; weekly clinic evaluations.
• Verify insurance benefits and details; assist with clinic support needs.
• Process patient orders and payments; maintain patient files/notes.
• Assist with event planning and inventory management as needed.

Skills

Verbal & written communication

Relationship building

Microsoft Office

HIPAA knowledge

Education

High School Diploma

Job description

Sonova in Bluffton, SC is seeking a Patient Care Coordinator (HCC) to work with clinical staff, schedule appointments, verify insurance, and support patients. You’ll greet patients, handle follow-ups, and assist with front desk tasks.

The role requires a High School Diploma, 2+ years in health care and customer service; knowledge of HIPAA; proficient with MS Office; no nights or weekends; benefits include 401K match and hearing aid discounts.