Hearing Care Ambassador — Scheduling & Outreach

NationsBenefits, LLC; Visalia (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

NationsBenefits, LLC in Visalia, CA is seeking a Hearing Ambassador to support licensed dispensers by engaging customers, promoting hearing health, and scheduling tests. You will learn HAC products and help drive daily outreach at Sam's Club Hearing Aid Center.

The role emphasizes outbound calls, testing appointments, selling related products, and building relationships with members. A high school diploma and strong customer service or sales experience are required; PC familiarity and good

Qualifications

• High school diploma or equivalent required.
• Strong customer service, sales, or retail experience required.
• Experience with PC hardware and software and general computer/Internet knowledge required.
• Excellent oral and written communication, organizational, problem-solving, and presentation skills expected.
• Prior experience with patient/customer appointment scheduling preferred.
• Proficiency with basic scheduling software and computer systems expected.

Responsibilities

• Have working knowledge of Hearing Aid Center (HAC) products and services.
• Set the stage for full test and full purchase interactions with Members.
• Complete 30-50 outbound calls daily to prospective/existing customers.
• Secure a minimum of 4 immediate or scheduled hearing tests daily.
• Promote and sell non-hearing aid products when Members have no hearing loss.
• Aim for a 50% increase in non-hearing aid product sales.
• Learn and use the handheld screener as a lead-intercept tool.

Skills

Customer service

Sales experience

Retail experience

Scheduling software

PC knowledge

Education

High school diploma or equivalent

Tools

Handheld screener

Scheduling software

Job description

NationsBenefits, LLC in Visalia, CA is seeking a Hearing Ambassador to support licensed dispensers by engaging customers, promoting hearing health, and scheduling tests. You will learn HAC products and help drive daily outreach at Sam's Club Hearing Aid Center.

The role emphasizes outbound calls, testing appointments, selling related products, and building relationships with members. A high school diploma and strong customer service or sales experience are required; PC familiarity and good