HealthTech Client Success Associate

Openkrill; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Unlimited PTO

Pay transparency

Job summary

CertifyOS is seeking a Client Success Associate in the United States to help build trusted relationships with healthcare clients and align Certify’s solutions with their goals. You will respond to inquiries, coordinate projects, and support retention through data-driven insights.

You will develop platform knowledge, collect client feedback, assist with training materials, and collaborate with sales, implementation, and product teams to ensure a smooth client journey.

Qualifications

• 1+ years of client success, customer support, or related role in health tech or SaaS.

Responsibilities

• Support Client Relationships by learning client objectives and assisting Client Success Managers.

Skills

Client relationships

Organization

Communication

Cross-functional collaboration

Data analytics

Education

Bachelor's degree in business, healthcare, or related field

Tools

Excel

Google Sheets

Job description

CertifyOS is seeking a Client Success Associate in the United States to help build trusted relationships with healthcare clients and align Certify’s solutions with their goals. You will respond to inquiries, coordinate projects, and support retention through data-driven insights.

You will develop platform knowledge, collect client feedback, assist with training materials, and collaborate with sales, implementation, and product teams to ensure a smooth client journey.