Client Success Engineer — Healthcare Tech Deployments

Ascendco Health; Chicago (IL); Remote; USD 85,000 - 125,000; Full time

Job summary

A health tech company seeks a Client Success Engineer to serve as the technical expert during software deployment in the healthcare sector. Responsibilities include collaborating with engineering teams, aiding in documentation, and facilitating client communication. The role requires excellent communication and problem-solving skills, with about 25% travel involved. Ideal candidates are detail-oriented, self-motivated, and passionate about continuous learning and technology. This position offers opportunities to enhance client services and improve software deployments.

Qualifications

• Excellent communication skills across all levels.
• Strong attention to detail and problem-solving abilities.
• Ability to self-motivate and follow through on projects.

Responsibilities

• Become an expert in software modules and new developments.
• Assist with QA, documentation, and training.
• Facilitate communication between teams and clients.

Skills

Communication skills

Attention to detail

Problem-solving

Time management

Curiosity towards technology

Ability to work remotely

Job description

A health tech company seeks a Client Success Engineer to serve as the technical expert during software deployment in the healthcare sector. Responsibilities include collaborating with engineering teams, aiding in documentation, and facilitating client communication. The role requires excellent communication and problem-solving skills, with about 25% travel involved. Ideal candidates are detail-oriented, self-motivated, and passionate about continuous learning and technology. This position offers opportunities to enhance client services and improve software deployments.