Healthcare Volunteer Coordinator & Community Liaison

Capital Caring Health; Virginia (MN); On-site; USD 27,552 - 41,328; Full time

Job summary

Capital Caring Health is seeking a Volunteer Coordinator to organize and supervise patient care volunteer activities. The role serves on the Interdisciplinary Group (IDG) and acts as a liaison between staff, community, and volunteers.

The position requires strong communication, program development skills, and the ability to travel locally. A BA/BS and at least two years in volunteer coordination are required; bilingual abilities are preferred.

Qualifications

• Bachelor’s degree (BA/BS) or equivalent combination of education and experience.
• Minimum two (2) years’ experience in volunteer coordination, preferably in a health care setting.
• One (1) year supervisory experience strongly preferred.
• Strong demonstrated capabilities in networking with community resources, and strong knowledge of such resources
• Strong communication skills (written and verbal) including face-to-face, telephone, and correspondence
• Strength in attention to detail and organizational skills
• Program development and implementation skills
• Must be able to interact successfully with clients, families and other agencies to present a positive and professional image
• Bi‑lingual preferred
• Previous experience in health care and/or social services setting preferred
• Excellent telephone and computer skills
• Mobile Driver – Valid driver’s license and automobile insurance per Company policy
• Ability to travel in community
• Ability to take initiative and work independently

Responsibilities

• Meets standards of practice of the Volunteer Services Department.
• Recruits volunteers through community networking activities and marketing efforts.
• Screens potential volunteers through intake calls and interviews, and handles training.
• Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for events, Speakers Bureau, administrative support and various other roles.
• Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in‑services, support programs and annual volunteer recognition.
• Participates in volunteer‑related special events, committees and task force groups.
• Maintains records of volunteers, ensuring that all file requirements are met and kept current.
• Serves as a liaison between team members and volunteers on the Interdisciplinary Group (IDG).
• Performs other duties as assigned.

Skills

Volunteer coordination

Communication skills

Networking with community resources

Attention to detail

Organizational skills

Program development

Interdisciplinary liaison

Travel ability

Bilingual preferred

Education

Bachelor’s degree (BA/BS) or equivalent

2 years volunteer coordination experience

Supervisory experience favored

Tools

Microsoft Office Suite

Job description

Capital Caring Health is seeking a Volunteer Coordinator to organize and supervise patient care volunteer activities. The role serves on the Interdisciplinary Group (IDG) and acts as a liaison between staff, community, and volunteers.

The position requires strong communication, program development skills, and the ability to travel locally. A BA/BS and at least two years in volunteer coordination are required; bilingual abilities are preferred.