Healthcare Technician (Document Control Specialist)

Hirebridge; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in healthcare technology is seeking a Document Control Specialist to support its Solution Management team. The role involves ensuring accurate and accessible medical documentation for customers through their oneSOURCE platform. Ideal candidates will have a background in healthcare, excellent communication skills, and the ability to work independently in a remote setting.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

Paid Time Off

Paid Holidays

Qualifications

• Previous experience as a healthcare technician in related fields.
• Ability to work independently and stay self-motivated while working remotely.

Responsibilities

• Research and validate product and documentation information.
• Fulfill document requests and updates from customers.
• Input and verify data into the oneSOURCE database.

Skills

Communication

Time Management

Attention to Detail

Job description

Document Control Specialist (Healthcare Technician) | Solution Management | USA, Remote

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix, we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re seeking a USA-based Healthcare Technician to join our Solution Management team as a Document Control Specialist. In this role, you will provide our customers with their requested surgical, dental, biomedical, and pharmaceutical documents via our oneSOURCE platform. The Document Control Specialist will support our libraries within the oneSOURCE product to ensure the accuracy and accessibility of critical medical device and equipment information within our database for our customers.

How You’ll Spend Your Time

1. Utilize your sterile processing knowledge to research and validate product and documentation information.

2. Build and maintain relationships with manufacturers, distributors, and healthcare facilities to obtain necessary documentation.

3. Promptly fulfill document requests and updates from subscribed customers to meet their needs and provide top-tier customer service.

4. Accurately input and verify data into the oneSOURCE database to ensure data integrity and consistency.

5. Collaborate with database team members and managers to ensure quality and efficiency.

What Kind of Skills and Experience We’re Most Interested in

• Previous experience working as a healthcare technician in sterile processing, surgical, dental, biomedical, veterinary, pharmaceutical, or related fields.

• Proven success working across multiple software platforms concurrently.

• Excellent communication, time management, and attention to detail skills.

• The ability to work independently and stay self-motivated while working remotely.

• A passion for working in a customer-focused environment.

We support flexible work arrangements and prioritize employee wellness. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer. We make employment decisions without regard to race, color, religion, age, gender, national origin, disability, or any other protected status. We are committed to inclusive hiring and providing reasonable accommodations during the application and interview process. If you require accommodation, please contact us at [e-mail].