Field Service Technician

U2 Robotics USA; Piscataway Township (NJ); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the automation industry is seeking a Field Service Technician to work remotely. The role involves hands-on installation and troubleshooting of robotic packaging equipment, requiring extensive travel. Ideal candidates will have a strong background in mechanical and electrical systems, along with relevant technical education and experience. Join a collaborative team focused on innovation and growth in the packaging sector.

Benefits

Medical, dental, and vision coverage

401(k) with company matching

Paid time off and holidays

Overtime pay for eligible hours

Opportunities for career growth and training

Qualifications

• 2+ years of hands-on experience in servicing capital packaging and robotic equipment.
• Ability to read and interpret complex technical schematics.

Responsibilities

• Install, commission, troubleshoot, and repair robotic packaging equipment.
• Perform preventive maintenance and training sessions.

Skills

Mechanical Systems

Electrical Systems

Troubleshooting

Automation

Education

Associate’s degree in Mechatronics

Electrical/Electronics

Tools

PLC Systems

Servo Motor Systems

VFD Parameter Setup

Job description

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U2 Robotics USA – Field Service Technician (Automation Equipment)

Location: Nationwide (Remote-Based)

Travel: Up to 80% (Regional, National, and International)

Please Note:

To be considered for this position, candidates must be legally authorized to work in the United States at the time of hire. Unfortunately, we are unable to provide visa sponsorship for this role.

Are you passionate about robotics, automation, and cutting-edge packaging technology? U2 Robotics USA is looking for a skilled and driven Field Service Technician to join our growing team. If you enjoy working hands-on with complex machinery, solving problems on the spot, and traveling to exciting locations – we want to hear from you.

What You’ll Do:

• Install, commission, troubleshoot, and repair robotic packaging equipment at customer sites

• Perform preventive maintenance, audits, retrofits, and training sessions

• Troubleshoot mechanical, electrical, and PLC control systems (including servo drives and VFDs)

• Ensure top-tier service delivery by meeting response times, first-time fix rates, and customer satisfaction goals

• Accurately document all service activities, reports, and follow-ups

• Provide feedback on equipment reliability and contribute to continuous improvement

• Collaborate with international U2 Robotics USA partner companies and participate in cross-training opportunities

What We’re Looking For:

If you have experience or expertise in any of the following areas, we encourage you to apply:

• Strong mechanical, electrical, hydraulic, and pneumatic systems knowledge

• Ability to read and interpret complex technical schematics and documentation

• Experience with PLC systems (basic programming)

• Proficiency with servo motor systems, VFD parameter setup, and control systems

• Excellent troubleshooting skills, especially in automation and robotics

• Associate’s degree (or higher) in Mechatronics, Electrical/Electronics, or related technical field

• 2+ years of hands-on experience in servicing capital packaging and robotic equipment in industrial environments

• Familiarity with safety standards for Material Handling Equipment (MHE)

• Ability to travel frequently (up to 80%) domestically and internationally

• Valid driver’s license and passport

• Bonus: Experience with packaging machinery, magnetic conveyors, robotic unscramblers, or capping/filling equipment

Why Join U2 Robotics USA?

• Work with a future-focused company driving innovation in the packaging automation industry

• Gain exposure to international projects and leading brands in the cosmetics and pharma sectors

• Be part of a collaborative, growing team backed by cutting-edge European engineering

Employee Benefits:

• Medical, dental, and vision coverage

• 401(k) with company matching

• Paid time off and holidays

• Overtime pay for eligible hours

• Opportunities for career growth and training

Ready to join the future of automation?

Apply now and take your career to the next level with U2 Robotics USA.

We are proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We’re committed to building a workplace where everyone feels welcomed, valued, and empowered to succeed.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Automation Machinery Manufacturing

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