Healthcare Technician (Document Control Specialist)

RLDatix group; United States; Remote; USD 50,000 - 75,000; Full time

Job summary

Join a leading company as a Healthcare Technician (Document Control Specialist) to enhance care delivery. This remote role requires expertise in healthcare documentation and customer service, ensuring accuracy in critical medical information. Enjoy flexible work arrangements and comprehensive benefits.

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K

Paid time off

Paid holidays

Qualifications

• Experience in healthcare technician roles like sterile processing or surgical.
• Proven success with multiple software platforms.
• Ability to work independently in a customer-focused environment.

Responsibilities

• Research and validate product and documentation information.
• Fulfill document requests and updates for customers.
• Input and verify data into the oneSOURCE database.

Skills

Communication

Time Management

Attention to Detail

Job description

Join to apply for the Healthcare Technician (Document Control Specialist) role at RLDatix

Document Control Specialist (Healthcare Technician) | Solution Management | USA, Remote

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix, we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a USA-based Healthcare Technician to join our Solution Management team as a Document Control Specialist, to provide our customers with their requested surgical, dental, biomedical, and pharmaceutical documents via our oneSOURCE platform. The Document Control Specialist will support our libraries within our oneSOURCE product to ensure accuracy and accessibility of critical medical device and equipment information within our database for our customers.

How You’ll Spend Your Time

1. Utilize your sterile processing knowledge to properly research and validate product and documentation information
2. Build and maintain relationships with manufacturers, distributors, and healthcare facilities to obtain necessary documentation
3. Promptly fulfill document requests and updates from subscribed customers to meet their needs and provide top-tier customer service
4. Accurately input and verify data into the oneSOURCE database to ensure data integrity and consistency
5. Collaborate with database team members and managers to ensure quality and efficiency

What We’re Looking For

1. Previous experience working in a healthcare technician position such as sterile processing, surgical, dental, biomedical, veterinary, pharmaceutical, etc.
2. Proven success working in multiple software platforms concurrently
3. Superb communication, time management, and attention to detail skills
4. Ability to remain self-motivated while working 100% remotely
5. A passion for working independently within a customer-focused environment

We offer flexible work arrangements and prioritize employee wellness. Our benefits include health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, committed to inclusion and diversity. We provide reasonable accommodations for persons with disabilities during the application and interview process. If needed, please contact us at [e-mail].