Healthcare Switchboard Operator - Rotating Shifts

Tenet Healthcare Corporation; Worcester (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid time off

Career development

Education opportunities

Health savings accounts

Flexible spending accounts

Employee Assistance program

Employee discount program

Pet insurance

Legal insurance

Accident & critical illness insurance

Long term care

Elder & childcare

Auto & home insurance

Job summary

Saint Vincent Hospital in Worcester is seeking a friendly, patient-focused switchboard operator to support daily communications. You will answer, screen, and transfer calls, monitor alarms, and alert systems as directed.

The role requires a high school diploma and at least 6 months in operator or customer service, with rotating day/evening/night/weekend shifts. Tenet Healthcare supports with a robust benefits package and opportunities for professional development.

Qualifications

• Education: High school graduate or equivalent
• Experience: 6 months as operator or in customer service

Responsibilities

• Answers calls in efficient manner, uses digital pages as needed.
• Accesses patient information, uses scripting for all interactions.
• Must be willing to work rotating shifts including days, evenings, nights and weekend rotation.
• Monitors alarms and code situations to activate notification systems when directed.
• Performs other duties as assigned/required.

Education

High school diploma or equivalent

Job description

Saint Vincent Hospital in Worcester is seeking a friendly, patient-focused switchboard operator to support daily communications. You will answer, screen, and transfer calls, monitor alarms, and alert systems as directed.

The role requires a high school diploma and at least 6 months in operator or customer service, with rotating day/evening/night/weekend shifts. Tenet Healthcare supports with a robust benefits package and opportunities for professional development.