Healthcare Switchboard Operator - Part-Time

Talentify; New Hope (MN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

FSA

401(k) plan

PTO

Life insurance

CEU reimbursement

On-site daycare 50% discount

Daily pay options

Job summary

The Resident of North Ridge in New Hope, MN is seeking a Switchboard Operator to join our care team. This part-time position offers a 7:00am–2:00pm shift every other weekend with a competitive salary and comprehensive benefits.

Responsibilities include managing the main telephone system, paging, and assisting residents and staff while maintaining strict privacy per HIPAA guidelines. Prior receptionist experience is preferred.

Qualifications

• Requires high school diploma or equivalent.
• Receptionist experience is preferred.
• Must type 35 wpm and have good spelling and proofreading skills.
• Must have thorough knowledge of facility operation and physical layout.
• Must exercise confidentiality to ensure HIPAA compliance.

Responsibilities

• Operate main telephone system (15-line) and transfer calls to the right personnel.
• Overhead paging and two-way radio/radio paging system operation.
• Maintain current resident and employee lists and emergency contact information.
• Monitor emergency systems and security/entrance access per procedures.
• Assist with guest meal tickets, sell stamps, and assist residents as needed.

Skills

Typing 35 wpm

Excellent communication

Working under pressure

HIPAA knowledge

Education

High school diploma or equivalent

Job description

The Resident of North Ridge in New Hope, MN is seeking a Switchboard Operator to join our care team. This part-time position offers a 7:00am–2:00pm shift every other weekend with a competitive salary and comprehensive benefits.

Responsibilities include managing the main telephone system, paging, and assisting residents and staff while maintaining strict privacy per HIPAA guidelines. Prior receptionist experience is preferred.