Healthcare Switchboard Agent - Night Shift, Part-Time

Regions Hospital; Saint Paul (MN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K with match

Disability insurance

Tuition reimbursement

On-site employee clinic

Center for Employee Resilience

Public Service Loan Forgiveness

Job summary

Regions Hospital is seeking a Switchboard Operator to serve as an important point of contact for internal and external callers. You will provide friendly, professional service while connecting callers to the right department, service, or resource.

The ideal candidate is customer-focused, dependable, and comfortable communicating with a wide variety of people. You will use strong listening and communication skills to assist callers in a busy healthcare environment.

Qualifications

• Two years of clerical experience or customer service skills.
• Experience in a call center or switchboard preferred.

Responsibilities

• Answer and route internal and external calls.
• Determine caller needs and provide accurate information or connections.
• Deliver professional, courteous customer service.
• Collaborate with hospital teams to support effective communication.
• Manage multiple priorities in a fast-paced environment.

Skills

Clerical experience

Customer service

Job description

Regions Hospital is seeking a Switchboard Operator to serve as an important point of contact for internal and external callers. You will provide friendly, professional service while connecting callers to the right department, service, or resource.

The ideal candidate is customer-focused, dependable, and comfortable communicating with a wide variety of people. You will use strong listening and communication skills to assist callers in a busy healthcare environment.