Healthcare Switchboard Operator — Make a Difference

Bassett Healthcare Network; Town of Oneonta (NY); On-site; USD 23,000 - 34,000; Full time

Job summary

Bassett Healthcare Network is seeking a Switchboard Operator in Oneonta, NY. The role involves operating the switchboard and related telephone systems to relay calls and provide information to callers.

Responsibilities include answering and directing calls, monitoring alarms, and maintaining accurate messages and contact lists. Requires a High School Diploma or GED and at least 1 year in a healthcare receptionist or switchboard role.

Responsibilities

• Operates telephone business systems equipment or switchboards to relay calls
• Answers, transfers, and directs incoming calls using all resources available
• Monitors alarm panels for generators, medical gas, and refrigeration system and initiates response to alarms
• Provides information to callers and records messages
• Maintains switchboard census, phone lists, pager listings, etc.

Education

High School Diploma or GED

Job description

Bassett Healthcare Network is seeking a Switchboard Operator in Oneonta, NY. The role involves operating the switchboard and related telephone systems to relay calls and provide information to callers.

Responsibilities include answering and directing calls, monitoring alarms, and maintaining accurate messages and contact lists. Requires a High School Diploma or GED and at least 1 year in a healthcare receptionist or switchboard role.