Night Shift Switchboard Operator – Healthcare

HealthPartners; Saint Paul (MN); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

401K with match

Disability insurance

Fertility coverage

Tuition reimbursement

Job summary

Regions Hospital is seeking a Switchboard Operator to serve as an important point of contact for internal and external callers. In this role, you’ll provide friendly, professional service while connecting callers to the right department, service, or resource.

The ideal candidate is customer-focused, dependable, and comfortable communicating with a wide variety of people. You'll be successful in this role if you have strong listening and communication skills, attention to detail, and the ability

Qualifications

• Two years of clerical experience or customer service skills.
• Six months or more of call center or switchboard experience preferred.

Responsibilities

• Answer and route internal and external calls.
• Determine caller needs and provide accurate information or connections.
• Collaborate with hospital teams to support effective communication.
• Manage multiple priorities in a fast-paced environment.

Skills

Customer service

Clerical experience

Job description

Regions Hospital is seeking a Switchboard Operator to serve as an important point of contact for internal and external callers. In this role, you’ll provide friendly, professional service while connecting callers to the right department, service, or resource.

The ideal candidate is customer-focused, dependable, and comfortable communicating with a wide variety of people. You'll be successful in this role if you have strong listening and communication skills, attention to detail, and the ability