Healthcare Switchboard & Communications Specialist

Emanate Health; Glendora (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

Emanate Health in California is seeking a Switchboard Operator to manage the main telephone switchboard, receive calls, relay messages, and assist visitors. You will use overhead paging and radios to communicate emergencies and maintain accurate information flow across campus.

Qualifications include a high school diploma, prior switchboard and clerical experience preferred, excellent customer service, and Spanish language ability preferred. You must be able to travel between campuses.

Qualifications

• Minimum Education: High School diploma or equivalent; no specific degree required but must have grammar/spelling knowledge.
• Minimum Experience: Previous switchboard and clerical experience desirable; excellent customer service skills required.
• Minimum License: Travel between campuses.

Responsibilities

• Operate telephone switchboard and receive incoming calls.
• Use overhead paging, two-way radios, and other equipment to relay messages and transfer information.
• Act as information source for callers and drop-by visitors; announce and relay emergency information.

Skills

Spanish bilingual

Customer service

Education

High School diploma or equivalent

Job description

Emanate Health in California is seeking a Switchboard Operator to manage the main telephone switchboard, receive calls, relay messages, and assist visitors. You will use overhead paging and radios to communicate emergencies and maintain accurate information flow across campus.

Qualifications include a high school diploma, prior switchboard and clerical experience preferred, excellent customer service, and Spanish language ability preferred. You must be able to travel between campuses.