Healthcare Support Specialist Part-Time Evening/Night Shifts

Maximus; Phoenix (AZ); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Tuition reimbursement

401(k) with company match

Paid time off

Flexible schedules

Employee wellness resources

Job summary

Maximus is hiring Customer Service Representatives to assist individuals navigating healthcare programs. You will provide compassionate, reliable support and help users understand complex benefits. Training is paid and thorough to prepare you for success.

The role is on-site in Phoenix with limited-service part-time hours; evening/night shifts earn a 10% differential, and a structured path for growth exists within a 24/7 center.

Qualifications

• Strong customer service orientation and communication skills.
• Ability to explain complex healthcare benefits clearly and empathetically.
• Willingness to learn and adapt to program requirements.

Responsibilities

• Assist individuals navigating healthcare programs and benefits.
• Provide accurate information and guidance to applicants and participants.
• Document interactions and maintain records in the system.

Job description

Maximus is hiring Customer Service Representatives to assist individuals navigating healthcare programs. You will provide compassionate, reliable support and help users understand complex benefits. Training is paid and thorough to prepare you for success.

The role is on-site in Phoenix with limited-service part-time hours; evening/night shifts earn a 10% differential, and a structured path for growth exists within a 24/7 center.