Healthcare Support Services Operations Manager

Crothall Healthcare; Morehead (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Job summary

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager to oversee its support services operations. You will coordinate frontline associates, schedule staffing, and serve as a key liaison between administration and unit departments to deliver high-quality service.

The role emphasizes leadership, process improvement, and effective communication in a healthcare environment, with a broad scope across multiple facilities.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/contact.
• Ability to communicate effectively in written format and oral presentations.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Communication skills

MS Office

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager to oversee its support services operations. You will coordinate frontline associates, schedule staffing, and serve as a key liaison between administration and unit departments to deliver high-quality service.

The role emphasizes leadership, process improvement, and effective communication in a healthcare environment, with a broad scope across multiple facilities.