Healthcare Support Operations Manager

Crothall Healthcare; Baltimore (MD); On-site; USD 54,000 - 59,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Crothall Healthcare, a Compass Healthcare company, seeks an Operations Manager to direct and oversee support services operations. You will coordinate frontline associates and act as a liaison between administration and units to deliver high-level service.

The role requires coordinating staffing, training, and process improvements with a focus on quality, safety, and efficiency. compensation reflects a salary range and benefits package.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (e.g. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Communication

Multitasking

Prioritization

Leadership

Customer service

Tools

MS Office

Job description

Crothall Healthcare, a Compass Healthcare company, seeks an Operations Manager to direct and oversee support services operations. You will coordinate frontline associates and act as a liaison between administration and units to deliver high-level service.

The role requires coordinating staffing, training, and process improvements with a focus on quality, safety, and efficiency. compensation reflects a salary range and benefits package.