Healthcare Support Operations Lead

Compass Group, North America; Washington (District of Columbia); On-site; USD 55,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Job summary

Crothall Healthcare, a Compass Healthcare company, seeks an Operations Manager to oversee support services across a healthcare facility. You will coordinate frontline associates, serve as a liaison between administration and unit departments, and maintain high levels of service.

The role requires strong leadership, scheduling, hiring, and training abilities, plus proficiency in MS Office and contract administration.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Written communication

Oral communication

Multi-tasking

Organizational skills

MS Office

Education

4 years of related experience

Tools

MS Office

Job description

Crothall Healthcare, a Compass Healthcare company, seeks an Operations Manager to oversee support services across a healthcare facility. You will coordinate frontline associates, serve as a liaison between administration and unit departments, and maintain high levels of service.

The role requires strong leadership, scheduling, hiring, and training abilities, plus proficiency in MS Office and contract administration.