Healthcare Supply & Logistics Coordinator

Conversio Health (formerly Pacific Coast Pharmacy); San Luis Obispo (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Conversio Health in San Luis Obispo, CA is seeking a Supply Coordinator to manage refill and exhaustion calls, verify paperwork, and process Rx reviews and orders. The role demands strong organizational, telephonic, and data-entry skills along with professionalism in external communications.

The candidate will handle insurance eligibility checks, documentation compliance, and collaboration with vendors, management, and staff.

Qualifications

• Bachelor's degree preferred; HS diploma or GED required.
• 1-2 years of experience in business, healthcare or corporate setting preferred.
• Proficient understanding of medical terminology and regulations relevant to the company.

Responsibilities

• Complete refill and exhaustion calls.
• Check paperwork prior to ordering including prescriptions and authorizations, ensuring compliance when necessary.
• Complete Rx Review and profile into the patient account.
• Complete Meds and Supply orders.
• Monitor corrections in queue and processing notes.
• Ensure incoming orders via fax are processed promptly.
• Verify customer information including insurance eligibility for same-day orders.
• Generate re-orders from data base of call, auto and fec grouped customers.
• Maintain open communication between management, coworkers, and contracted vendors.
• Observe confidentiality with all customers, staff, and management.
• Participate in workflow examinations of special projects as directed by management.
• All other duties as assigned.

Skills

Organizational skills

Time management

Telephonic customer service

MS Office

Independent work

Communication

Education

Bachelor's degree preferred

HS Diploma or GED required

Tools

MS Office Suite

Job description

Conversio Health in San Luis Obispo, CA is seeking a Supply Coordinator to manage refill and exhaustion calls, verify paperwork, and process Rx reviews and orders. The role demands strong organizational, telephonic, and data-entry skills along with professionalism in external communications.

The candidate will handle insurance eligibility checks, documentation compliance, and collaboration with vendors, management, and staff.