Healthcare Shift Supervisor — Patient Care & Training

TouchPoint Support Services; Kokomo (IN); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Critical Illness Insurance

Job summary

TouchPoint Support Services in Kokomo, IN seeks a full-time Shift Supervisor to direct associates on a shift, ensuring completion of duties per policy and procedure. The role requires prior supervisory experience in a healthcare environment and involves training, scheduling, and performance management.

With a compassionate mission to support patients and families across Ascension Health hospitals, the position offers a structured workweek and opportunities for growth within a supportive team.

Qualifications

• Previous supervisory experience in a healthcare setting required.

Responsibilities

• Direct the activities of associates during a shift and ensure duties are completed per policy.
• Provide training and create work schedules.
• Evaluate performance, reward high performers, and address underperformance.
• Prepare production or sales reports for management and ensure quality, productivity and safety.
• Serve as point of contact for employee questions or time-off requests.
• Mentor staff and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Supervisory experience

Healthcare setting

Job description

TouchPoint Support Services in Kokomo, IN seeks a full-time Shift Supervisor to direct associates on a shift, ensuring completion of duties per policy and procedure. The role requires prior supervisory experience in a healthcare environment and involves training, scheduling, and performance management.

With a compassionate mission to support patients and families across Ascension Health hospitals, the position offers a structured workweek and opportunities for growth within a supportive team.