Healthcare Shift Lead — Patient Services

Compass Group USA; Kokomo (IN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Critical Illness,

Job summary

Compass Group USA's TouchPoint Support Services in Kokomo, IN is hiring a full-time Shift Supervisor to direct associates on a rotating schedule. Previous supervisory experience in a healthcare setting is required, with the ability to train staff and manage shift workflows.

You'll oversee daily operations, prepare simple reports on production and safety, and serve as a point of contact for staff. This role offers competitive pay and benefits as part of our healthcare hospitality team.

Qualifications

• Previous supervisory experience in a healthcare setting required.

Responsibilities

• Direct the activities of associates during a specific shift and ensure that assigned job expectations are completed while policy and procedure are maintained.
• Provide training and create work schedules.
• Evaluate the performance of workers, reward high performers and discipline employees who fail to meet standards.
• Prepare production or sales reports for management and ensure unit meets quality, productivity and safety expectations.
• Act as the contact person for employees with complaints or requests for time off.
• Mentor and develop employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Supervisory experience

Job description

Compass Group USA's TouchPoint Support Services in Kokomo, IN is hiring a full-time Shift Supervisor to direct associates on a rotating schedule. Previous supervisory experience in a healthcare setting is required, with the ability to train staff and manage shift workflows.

You'll oversee daily operations, prepare simple reports on production and safety, and serve as a point of contact for staff. This role offers competitive pay and benefits as part of our healthcare hospitality team.