Shift Supervisor, Patient Care & Hospitality Lead

Compass Group USA; Indianapolis (IN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Identity Theft Protection

Pet Insurance

Job summary

TouchPoint is hiring a full-time Shift Supervisor in Indianapolis at St. Vincent 86th St. The role directs associates on a shift, ensures policy adherence, and manages schedules and training.

It requires prior shift supervisory and customer service experience and pays $18.00–$20.00 per hour with a Monday–Friday schedule and rotating weekends, offering comprehensive benefits. As part of Compass Healthcare, TouchPoint aims to support patients, families and visitors with hospitality and care.

Qualifications

• Previous shift supervisor and customer service experience required.

Responsibilities

• Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
• Provide training and create work schedules.
• Evaluate performance, reward high performers, and discipline when needed.
• Prepare production or sales reports and ensure quality, productivity and safety targets.
• Act as the point of contact for employee requests and time-off issues.
• Mentor employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Shift supervisor

Customer service

Job description

TouchPoint is hiring a full-time Shift Supervisor in Indianapolis at St. Vincent 86th St. The role directs associates on a shift, ensures policy adherence, and manages schedules and training.

It requires prior shift supervisory and customer service experience and pays $18.00–$20.00 per hour with a Monday–Friday schedule and rotating weekends, offering comprehensive benefits. As part of Compass Healthcare, TouchPoint aims to support patients, families and visitors with hospitality and care.