Shift Supervisor: Team Leader & Training Mentor

Compass Group USA; Carmel (IN); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Compass Group USA is seeking a SHIFT SUPERVISOR to lead associates on a shift at TouchPoint in Carmel, IN. You will direct daily activities, train staff, and ensure policy adherence to maintain quality, safety, and service standards.

The role requires prior supervisor experience; two years preferred, with rotating full-time or part-time schedules, including weekends. Competitive hourly pay and benefits offered.

Qualifications

• Prior supervisor experience required.
• Two years of experience preferred.

Responsibilities

• Direct the activities of associates during a shift and ensure tasks meet policy and procedure.
• Provide training and create work schedules.
• Evaluate performance, reward high performers and address underperformance.
• Prepare production or sales reports for management and ensure quality, productivity and safety.
• Serve as the contact for employee concerns and time-off requests.
• Mentor and develop employees and encourage advancement.

Skills

Supervisor experience

Customer service

Team leadership

Job description

Compass Group USA is seeking a SHIFT SUPERVISOR to lead associates on a shift at TouchPoint in Carmel, IN. You will direct daily activities, train staff, and ensure policy adherence to maintain quality, safety, and service standards.

The role requires prior supervisor experience; two years preferred, with rotating full-time or part-time schedules, including weekends. Competitive hourly pay and benefits offered.