Healthcare SDR — Hybrid, Pipeline Builder

athenahealth; Atlanta (GA); Hybrid; USD 48,000 - 82,000; Full time

Benefits offered by this job

Commuter support

Employee assistance program

Tuition assistance

Employee resource groups

Dog-friendly offices

Job summary

athenahealth is seeking a Sales Development Representative to engage prospective healthcare organizations and generate qualified opportunities across market segments. This hybrid role requires in‑office presence at least three days per week in Atlanta, GA, with Boston and Austin as other options, and emphasizes collaboration with Sales, Marketing, and Operations.

You will use Salesforce and AI-enabled tools to refine outreach, build relationships, and transition prospects to Sales Executives,

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 1–3 years in sales or related field.
• 1–3 years outbound prospecting or cold‑calling experience.
• Working knowledge of Salesforce or similar CRM systems.
• Strong communication skills, both written and verbal.
• Ability to build rapport with prospects and understand needs.
• Strong critical thinking and problem‑solving abilities.
• Solid business acumen and ability to articulate value clearly.
• Strong organizational and time‑management skills.

Responsibilities

• Engage prospective clients via phone, email, and online outreach to introduce athenahealth’s solutions.
• Develop outreach strategies in collaboration with Sales Executives, Marketing, and internal partners.
• Assess outreach effectiveness and adjust strategies based on feedback.
• Establish initial relationships with prospects, understand needs, qualify opportunities, and transition to Sales Executives.
• Maintain accurate records of activities and opportunity details in Salesforce.
• Use strong communication to convey value propositions and address questions.
• Manage time and priorities to meet outreach goals and pipeline targets.
• Leverage AI-enabled tools to enhance research and personalization of outreach.

Skills

Strong communication

Rapport building

Time management

Organizational skills

Problem solving

Prospecting

Outbound calling

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

athenahealth is seeking a Sales Development Representative to engage prospective healthcare organizations and generate qualified opportunities across market segments. This hybrid role requires in‑office presence at least three days per week in Atlanta, GA, with Boston and Austin as other options, and emphasizes collaboration with Sales, Marketing, and Operations.

You will use Salesforce and AI-enabled tools to refine outreach, build relationships, and transition prospects to Sales Executives,