Healthcare SaaS SDR - Hybrid & Pipeline Builder

athenahealth; Austin (TX); Hybrid; USD 48,000 - 82,000; Full time

Benefits offered by this job

Annual bonus

Equity plans

Health benefits

Hybrid work

Office in multiple cities

Job summary

athenahealth in Boston, Austin, or Atlanta is seeking a Sales Development Representative to engage prospective healthcare organizations and generate qualified opportunities. This hybrid role requires at least three days in the office and collaboration with Sales, Marketing, and Operations.

The position emphasizes building relationships, using Salesforce, and applying AI-enabled tools to enhance outreach. A bachelor’s degree and 1–3 years in sales or related fields are preferred.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 1–3 years of professional experience, preferably in sales or a related field.
• 1–3 years of outbound prospecting or cold-calling experience.
• Working knowledge of Salesforce or similar CRM systems.
• Strong communication skills, both written and verbal.
• Ability to build rapport with prospects and understand their needs.
• Strong critical thinking and problem-solving abilities.
• Solid business acumen and ability to articulate value clearly.
• Strong organizational and time-management skills.

Responsibilities

• Engage prospective clients through phone, email, and online outreach to introduce athenahealth’s solutions.
• Develop effective outreach strategies by collaborating with Sales Executives, Marketing, and other internal partners.
• Assess the effectiveness of outreach approaches and adjust strategies based on insights and feedback.
• Establish initial relationships with prospects to understand needs, qualify opportunities, and transition them to Sales Executives.
• Maintain accurate records of activities, interactions, and opportunity details in Salesforce.
• Apply strong communication skills to clearly convey value propositions and address prospect questions.
• Manage time and priorities to meet outreach goals and pipeline targets.
• Use AI-enabled tools to enhance research, personalize outreach, and improve productivity while learning new AI capabilities as they emerge.
• Participate in team meetings, training sessions, and skill-building activities to support continuous development.
• Represent athenahealth with professionalism in all interactions, both in person and virtually.

Skills

Sales experience

CRM experience

Outgoing prospecting

Communication

Education

Bachelor’s degree or equivalent professional experience

Tools

Salesforce

Job description

athenahealth in Boston, Austin, or Atlanta is seeking a Sales Development Representative to engage prospective healthcare organizations and generate qualified opportunities. This hybrid role requires at least three days in the office and collaboration with Sales, Marketing, and Operations.

The position emphasizes building relationships, using Salesforce, and applying AI-enabled tools to enhance outreach. A bachelor’s degree and 1–3 years in sales or related fields are preferred.