Sales Development Representative

Athenahealth India; Boston (MA); On-site; USD 48,000 - 82,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with matching

Paid time off and flexible vacation policy

Job summary

Athenahealth India is seeking a Sales Development Representative for its Boston office. This hybrid role involves engaging healthcare organizations to introduce athenahealth’s solutions and generating qualified sales opportunities across market segments.

The ideal candidate will have a Bachelor’s degree and 1–3 years of experience in sales, including outbound prospecting. The position offers a base salary range of $48,000 – $82,000, along with health benefits and a flexible vacation policy.

Qualifications

• 1–3 years of professional experience in sales or a related field.
• 1–3 years of outbound prospecting or cold-calling experience.
• Ability to build rapport with prospects and understand their needs.

Responsibilities

• Engage prospective clients through phone, email, and online outreach.
• Develop outreach strategies by collaborating with Sales Executives.
• Maintain records of activities and interactions in Salesforce.

Skills

Strong communication skills

Critical thinking

Time management

Sales experience

Education

Bachelor’s degree or equivalent professional experience

Tools

Salesforce

Job description

Sales Development Representative – Hybrid (Boston, MA; Austin, TX; Atlanta, GA)

This role engages prospective healthcare organizations to introduce athenahealth’s solutions. As a Sales Development Representative, you will generate qualified opportunities that support the growth of our sales pipeline across multiple market segments. The hybrid position requires a minimum of three days per week in the office. This role reports to the Sales Development Manager.

Essential Job Responsibilities

• Engage prospective clients through phone, email, and online outreach to introduce athenahealth’s solutions.
• Develop effective outreach strategies by collaborating with Sales Executives, Marketing, and internal partners.
• Assess the effectiveness of outreach approaches and adjust strategies based on insights and feedback.
• Establish initial relationships with prospects to understand needs, qualify opportunities, and transition them to Sales Executives.
• Maintain accurate records of activities, interactions, and opportunity details in Salesforce.
• Apply strong communication skills to convey value propositions and address prospect questions.
• Manage time and priorities to meet outreach goals and pipeline targets.
• Use AI‑enabled tools to enhance research, personalize outreach, and improve productivity while learning new AI capabilities as they emerge.
• Participate in team meetings, training sessions, and skill‑building activities to support continuous development.
• Represent athenahealth with professionalism in all interactions, both in person and virtually.

Additional Job Responsibilities

• Contribute to special projects that support sales operations or process improvements.
• Collaborate with peers to share insights, refine messaging, and strengthen team performance.
• Support event‑related outreach or follow‑up activities as needed.
• Assist in testing new tools, templates, or workflows that improve team efficiency.
• Provide feedback to leadership on prospect trends or common barriers.
• Participate in optional development programs, such as presentation workshops or peer coaching.
• Help onboard new team members by sharing best practices when requested.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 1–3 years of professional experience, preferably in sales or a related field.
• 1–3 years of outbound prospecting or cold‑calling experience.
• Working knowledge of Salesforce or similar CRM systems.
• Strong communication skills, both written and verbal.
• Ability to build rapport with prospects and understand their needs.
• Strong critical thinking and problem‑solving abilities.
• Solid business acumen and ability to articulate value clearly.
• Strong organizational and time‑management skills.

Compensation

Base salary range: $48,000 – $82,000. Pay depends on experience, relevant knowledge, and market rates. Total rewards include variable compensation and equity plans, where eligible.

Benefits

• Health, dental, and vision coverage.
• 401(k) with matching.
• Paid time off and flexible vacation policy.
• Employee assistance program and tuition assistance.
• Employee resource groups and collaborative workspaces.
• Commuter support and other location‑specific perks.