Healthcare Scheduling Specialist - Patient Access

Johns Hopkins Medicine; Columbia (MD); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Career growth

Diverse and collaborative environment

Job summary

Johns Hopkins Regional Physicians (a Johns Hopkins Medicine affiliate) seeks an Administrative Support Specialist in Columbia, MD. You will handle appointment scheduling and verify benefits for patients in a fast-paced medical practice.

Responsibilities include collecting registration data, confirming insurance, obtaining authorizations, and coordinating appointments. Strong customer relations and medical terminology knowledge are preferred for efficient patient care.

Qualifications

• High school diploma or equivalent required; vocational training preferred.
• Experience in healthcare/medical practice is beneficial.
• Good customer relations skills with patients, families and external offices.
• Knowledge of third-party insurance and billing procedures is helpful.

Responsibilities

• Manage patient registration and collect initial and updated information by phone.
• Verify insurance information and eligibility per scheduling protocols.
• Obtain authorizations, referrals and pre-service approvals as required.
• Schedule new and returning appointments within guidelines and protocols.
• Record cancellations/no-shows and reschedule as needed.

Skills

Customer service

Communication skills

Medical terminology familiarity

Education

High school diploma

Medical receptionist training

Medical billing training

Job description

Johns Hopkins Regional Physicians (a Johns Hopkins Medicine affiliate) seeks an Administrative Support Specialist in Columbia, MD. You will handle appointment scheduling and verify benefits for patients in a fast-paced medical practice.

Responsibilities include collecting registration data, confirming insurance, obtaining authorizations, and coordinating appointments. Strong customer relations and medical terminology knowledge are preferred for efficient patient care.