Healthcare Scheduling Specialist

Freeman Health System; Joplin (MO); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off (PTO)

Wellness program

Job summary

Freeman Health System is seeking a Scheduling Clerk to coordinate patient appointments and support care teams in Missouri. The role involves verifying patient details, ensuring accurate scheduling, and serving as a key contact for patients, providers, and staff.

Candidates should have a high school diploma or equivalent and at least one year in customer service or healthcare administration. Strong communication and confidentiality are essential, with basic computer skills and adaptability in a

Qualifications

• High school diploma or equivalent required.
• 1 year+ customer service or healthcare admin experience preferred.
• Clear communication by phone, writing, in person.
• Ability to maintain confidentiality and handle sensitive information.
• Basic computer skills; learn scheduling/registration software and standard apps.

Responsibilities

• Coordinate appointments and schedule patients per guidelines.
• Verify and update patient information to ensure accurate scheduling.
• Serve as primary contact for patients, providers and internal teams.
• Protect patient privacy and support efficient clinic/hospital operations.

Skills

Customer service

Clear communication

Multitasking

Confidentiality

Computer literacy

Education

High school diploma or equivalent

Tools

Scheduling software

EHR systems

Office applications

Job description

Freeman Health System is seeking a Scheduling Clerk to coordinate patient appointments and support care teams in Missouri. The role involves verifying patient details, ensuring accurate scheduling, and serving as a key contact for patients, providers, and staff.

Candidates should have a high school diploma or equivalent and at least one year in customer service or healthcare administration. Strong communication and confidentiality are essential, with basic computer skills and adaptability in a