Healthcare Scheduling Lead | Patient Access & Ops

South Texas Health System; McAllen (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

South Texas Health System seeks a Lead Scheduling Clerk/Coordinator for the Central Scheduling Department in the TX/OK region. The role requires expertise in scheduling operations, patient registration, and benefits verification, with supervisory responsibilities and regular after-hours coverage.

The ideal candidate will have 4–5 years of healthcare scheduling experience, strong knowledge of ICD/CPT coding, and proficiency in Microsoft Office and Excel.

Qualifications

• 4–5 years healthcare experience in Business Office/scheduling operations or physician office.
• Two years of supervisory experience.
• Knowledge of ICD and CPT coding.
• Certified Medical Coder or minimum one year physician coding preferred.

Responsibilities

• Lead Scheduling Clerk/Coordinator in Central Scheduling for outpatient ancillary/surgical departments.
• Manage a high volume of incoming calls to schedule services and verify benefits.
• Register patients and coordinate with Physician Offices and Ancillary Departments.
• Ensure adherence to Compliance Program and Code of Conduct.

Skills

Scheduling operations

Supervisory experience

ICD/CPT coding

Microsoft Office

Excel

Verbal communication

Cross-training

Education

High School diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Job description

South Texas Health System seeks a Lead Scheduling Clerk/Coordinator for the Central Scheduling Department in the TX/OK region. The role requires expertise in scheduling operations, patient registration, and benefits verification, with supervisory responsibilities and regular after-hours coverage.

The ideal candidate will have 4–5 years of healthcare scheduling experience, strong knowledge of ICD/CPT coding, and proficiency in Microsoft Office and Excel.