Lead Scheduling Clerk Coordinator FT McAllen

South Texas Health System; McAllen (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

South Texas Health System seeks a Lead Scheduling Clerk/Coordinator for the Central Scheduling Department in the TX/OK region. The role requires expertise in scheduling operations, patient registration, and benefits verification, with supervisory responsibilities and regular after-hours coverage.

The ideal candidate will have 4–5 years of healthcare scheduling experience, strong knowledge of ICD/CPT coding, and proficiency in Microsoft Office and Excel.

Qualifications

• 4–5 years healthcare experience in Business Office/scheduling operations or physician office.
• Two years of supervisory experience.
• Knowledge of ICD and CPT coding.
• Certified Medical Coder or minimum one year physician coding preferred.

Responsibilities

• Lead Scheduling Clerk/Coordinator in Central Scheduling for outpatient ancillary/surgical departments.
• Manage a high volume of incoming calls to schedule services and verify benefits.
• Register patients and coordinate with Physician Offices and Ancillary Departments.
• Ensure adherence to Compliance Program and Code of Conduct.

Skills

Scheduling operations

Supervisory experience

ICD/CPT coding

Microsoft Office

Excel

Verbal communication

Cross-training

Education

High School diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Job description

Responsibilities

POSITION SUMMARY: Performs the primary functions of a Lead Scheduling Clerk/Coordinator within the Central Scheduling Department for outpatient ancillary/surgical departments by demonstrating knowledge in computer software, coding, and outpatient procedures the TX/OK Region. The Lead will work closely with Supervisor and Ancillary Departments, Patients, and Physician Offices. Will manage a high volume of incoming calls to schedule services. Registers patients and verifies benefits for the Tx/OK Region. The Lead routinely works Monday through Friday, and can be assigned to work after hours if needed. (This position summary contains the most relevant duties and responsibilities and does not exclude other assignments not mentioned.)

Qualifications

• Requires 4-5 years healthcare experience in Business Office/scheduling operations, or physician office.
• Two Years Supervisory Experience
• Some college hours in a related field preferred.
• Knowledge of ICD and CPT coding.

Certified Medical Coder or minimum one year physician coding strongly preferred.

• Verbal ability is required to communicate effectively with other staff members and hospital personnel.
• Computer/Typing skills, knowledge of Microsoft Office. Able to create spreadsheets in Excel.
• Willingness to be cross trained to other areas
• Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

Education / Licensure

• High School diploma or GED required.
• Associate’s degree preferred.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.