Healthcare Scheduler: Streamline Patient Appointments

Lifepoint Health; Los Alamos (NM); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid time off

Tuition assistance

401(k) retirement plan

Job summary

Los Alamos Medical Center, part of Lifepoint Health, is seeking a Scheduler to coordinate patient testing, procedures and admissions. You will obtain pre-certifications, enter insurance data, and answer calls to keep schedules accurate and service flow efficient.

Ideal candidates have prior healthcare scheduling experience, strong computer skills, and the ability to manage multiple priorities under pressure. This full-time role supports the hospital's patient access operations.

Qualifications

• High school diploma or equivalent required; or at least three years of directly related experience may be substituted.
• Prior scheduling experience in a healthcare environment preferred.
• Computer experience required.
• Must be able to work in a stressful environment; possess organizational and time management skills.

Responsibilities

• Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.
• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
• Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System.
• Ensures consistency between scheduling module and admissions module, for patients being admitted for services.
• Reports to: Patient Access Supervisor

Skills

Scheduling experience

Medical terminology

Billing experience

Computer literacy

Critical thinking

Stress management

Time management

Prioritization

Office equipment

Education

High school diploma or equivalent

Tools

Scheduling software

Order Entry System

Admissions system

Job description

Los Alamos Medical Center, part of Lifepoint Health, is seeking a Scheduler to coordinate patient testing, procedures and admissions. You will obtain pre-certifications, enter insurance data, and answer calls to keep schedules accurate and service flow efficient.

Ideal candidates have prior healthcare scheduling experience, strong computer skills, and the ability to manage multiple priorities under pressure. This full-time role supports the hospital's patient access operations.