Healthcare Scheduler & Admin Assistant

FirstLight Home Care of Southeast Georgia; Brunswick (GA); On-site; USD 29,000 - 35,000; Full time

Job summary

FirstLight Home Care is seeking a Scheduler/Administrative Assistant to coordinate caregiver schedules, ensure client coverage, and deliver exceptional client and caregiver service. The role supports general office operations while maintaining confidentiality and professionalism.

Ideal candidates are highly organized and able to multitask in a fast-paced environment, with a commitment to compassionate service and HIPAA-compliant practices.

Qualifications

• High School Diploma or GED required.
• 1–2 years scheduling, administrative, customer service, healthcare, or office experience preferred.
• Home care, healthcare, or medical office experience strongly preferred.
• Experience using scheduling software is preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and/or Google Workspace.

Responsibilities

• Coordinate caregiver schedules based on client care plans and availability.
• Maintain staffing levels to ensure client visits are covered.
• Handle schedule changes, call-outs, and emergencies.
• Answer calls and provide reception coverage as needed.
• Maintain client and employee records in scheduling system.
• Prepare scheduling and staffing reports and assist with QA initiatives.

Skills

Communication

Organization

Time management

Multitasking

Problem solving

Attention to detail

Confidentiality

Teamwork

Dependability

Attendance

Education

High School Diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

FirstLight Home Care is seeking a Scheduler/Administrative Assistant to coordinate caregiver schedules, ensure client coverage, and deliver exceptional client and caregiver service. The role supports general office operations while maintaining confidentiality and professionalism.

Ideal candidates are highly organized and able to multitask in a fast-paced environment, with a commitment to compassionate service and HIPAA-compliant practices.