Healthcare Revenue Cycle Operations Specialist

EnableComp; Franklin (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

EnableComp is seeking a Client Support Representative in Franklin, TN to support revenue cycle operations. You will focus on medical documentation retrieval, processing, and helping with client reconciliations.

You will partner with the Client Delivery team to share operational findings and ensure timely documentation and queue resolution without direct client contact. The role emphasizes accuracy, data handling, and cross‑functional coordination within a fast‑paced environment.

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in healthcare operations or revenue cycle preferred.
• Strong computer proficiency with MS Office (Word, Excel, Outlook).

Responsibilities

• Retrieve and acquire medical documentation from client systems (implants, UB‑04, EOBs, PHI).
• Submit document request lists and monitor outstanding requests.
• Scan, upload and store medical documentation per data handling standards.
• Assist in compiling client reconciliations and prepare reports for review.
• Support prebill work queue resolution and KPI performance.
• Communicate operational findings with the Client Delivery team.
• Identify and report system issues, workflow barriers and gaps to leadership.
• Maintain accurate documentation in the E360 platform in real time.

Skills

Customer service

MS Office

Data entry

Attention to detail

Education

High School Diploma

Tools

MS Excel

EHR software

Job description

EnableComp is seeking a Client Support Representative in Franklin, TN to support revenue cycle operations. You will focus on medical documentation retrieval, processing, and helping with client reconciliations.

You will partner with the Client Delivery team to share operational findings and ensure timely documentation and queue resolution without direct client contact. The role emphasizes accuracy, data handling, and cross‑functional coordination within a fast‑paced environment.