Healthcare Registration Specialist

R1 RCM; Nashville (TN); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM is hiring a Patient Registration Customer Service Representative at Ascension St. Thomas Midtown Hospital in Nashville. You’ll be the first friendly face patients meet when they check in, helping them navigate registration and gathering accurate information with confidence and compassion.

No healthcare background? Training is provided. This fast-paced role involves answering phones, supporting patients in stressful moments, and collaborating with clinicians to ensure smooth admissions.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate insurance details with training.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM is hiring a Patient Registration Customer Service Representative at Ascension St. Thomas Midtown Hospital in Nashville. You’ll be the first friendly face patients meet when they check in, helping them navigate registration and gathering accurate information with confidence and compassion.

No healthcare background? Training is provided. This fast-paced role involves answering phones, supporting patients in stressful moments, and collaborating with clinicians to ensure smooth admissions.