Patient Registration Advocate - Evening/Night Shift

R1 RCM Holdco Inc.; Murfreesboro (TN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative at Ascension St. Thomas Rutherford Hospital. You will be the first friendly face patients meet when they check into the hospital, helping navigate the registration process, gather information, and answer questions with compassion.

No healthcare background? Training is provided; this role is a launchpad for a growing healthcare career in a fast-paced environment with clinicians and emergency staff.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.
• Preferred Medical or healthcare experience (but not required!)

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative at Ascension St. Thomas Rutherford Hospital. You will be the first friendly face patients meet when they check into the hospital, helping navigate the registration process, gather information, and answer questions with compassion.

No healthcare background? Training is provided; this role is a launchpad for a growing healthcare career in a fast-paced environment with clinicians and emergency staff.