Healthcare Referrals Specialist

Trinity Health Corp.; Enfield (CT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement match

Paid time off

Tuition reimbursement

Life insurance

Well-being program

Career growth

Job summary

Trinity Health Of New England is seeking a Referral Services support professional to assist with the organization’s referral process. You will work under the Referrals Supervisor, partnering with clinical and customer service staff to ensure smooth operations.

Responsibilities include handling Epic Referrals Workqueue, coordinating pre-authorization steps, updating registrations, and providing guidance to internal/external customers. Day shift, full-time position with comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Minimum three years of healthcare experience; medical office or billing experience preferred.
• Proficiency with Microsoft Office; EPIC experience preferred.

Responsibilities

• Process and prescreen electronic Epic Referrals Workqueue for completeness and urgency.
• Complete pre-authorization workflows; contact insurers for prior approvals.
• Review and update patient registration for eligibility and PCP selection.

Skills

Healthcare experience

Medical terminology

Organizational skills

Excellent communication

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

EPIC

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Trinity Health Of New England is seeking a Referral Services support professional to assist with the organization’s referral process. You will work under the Referrals Supervisor, partnering with clinical and customer service staff to ensure smooth operations.

Responsibilities include handling Epic Referrals Workqueue, coordinating pre-authorization steps, updating registrations, and providing guidance to internal/external customers. Day shift, full-time position with comprehensive benefits.