Healthcare Referral & Scheduling Coordinator

Rockhill Orthopaedic, PC; Lee's Summit (MO); On-site; USD 23,000 - 32,000; Part time

Job summary

Rockhill Orthopaedic Specialists is seeking a part-time patient services specialist to complete referral forms and assist in scheduling based on insurance requirements. The role coordinates with referring offices to obtain pre-certifications for imaging across outpatient facilities and helps verify orders with radiology staff to streamline patient flow.

The ideal candidate will have strong communication, patient service experience, and familiarity with Epic or similar medical software, with a

Qualifications

• Must enjoy interacting with people and have good verbal communication skills.
• Customer service experience required; healthcare environment preferred.
• Understanding of medical software, such as Epic, strongly preferred.

Responsibilities

• Check eligibility, obtain insurance authorizations and referrals prior to patient appointment.
• Obtain authorizations for CT, MRI, and physical therapy orders.
• Obtain authorization, benefits and schedule injections.
• Obtain authorization and benefits for DME’s.
• Authorize and schedule STAT appointments.
• Send therapy orders to requested facility.
• Send referral and records to specialty physicians.
• Follow up on CT and MRI appointments.

Skills

Verbal communication

Customer service

Teamwork

Education

High School diploma or equivalent

Tools

Epic

Job description

Rockhill Orthopaedic Specialists is seeking a part-time patient services specialist to complete referral forms and assist in scheduling based on insurance requirements. The role coordinates with referring offices to obtain pre-certifications for imaging across outpatient facilities and helps verify orders with radiology staff to streamline patient flow.

The ideal candidate will have strong communication, patient service experience, and familiarity with Epic or similar medical software, with a