Healthcare Referral Coordinator

Actalent; United States; On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and/R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

Actalent is seeking a Front Office Assistant to support referral processing and authorization workflows in a fast-paced healthcare setting.

You will verify insurance, attach documentation, and track referral status in the EHR while coordinating with patients, providers, and specialty offices. This full-time contract role is onsite in Buellton, CA.

Strong organizational skills and knowledge of managed care will help you manage high referral volumes and ensure timely completion.

Qualifications

• Experience with prior authorizations and insurance verification.
• Knowledge of medical terminology and records management.
• Ability to coordinate projects and referrals efficiently.
• Understanding of managed care and Medicaid programs.
• Strong organization to handle high referral volumes.

Responsibilities

• Process and coordinate internal and external referrals to specialty providers.
• Verify insurance coverage and obtain prior authorizations as required.
• Submit referral requests to health plans and track status updates.
• Ensure all supporting documentation is complete and attached.
• Communicate referral status to patients, providers, and specialty offices.
• Maintain accurate documentation in the EHR system.
• Follow up on pending referrals to meet turnaround times.
• Collaborate with front/back office and providers for care coordination.

Skills

Prior authorization

Medical terminology

Project coordination

Managed care & Medicaid

Organizational skills

Tools

EMR/EHR systems

Job description

Actalent is seeking a Front Office Assistant to support referral processing and authorization workflows in a fast-paced healthcare setting.

You will verify insurance, attach documentation, and track referral status in the EHR while coordinating with patients, providers, and specialty offices. This full-time contract role is onsite in Buellton, CA.

Strong organizational skills and knowledge of managed care will help you manage high referral volumes and ensure timely completion.