Front Office Assistant

Actalent; Buellton (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation

Job summary

Actalent in Buellton, CA is seeking a Front Office Assistant to handle referrals to specialty providers, verify insurance coverage, and obtain prior authorizations. The role emphasizes accurate documentation in the EHR and clear communication of referral status to patients and providers.

The position is full-time, onsite, Monday to Friday, with a pay range of $23.00–$26.00 per hour and a comprehensive benefits package.

Qualifications

• Experience with referrals and prior authorizations.
• Familiarity with medical terminology and records management.
• Experience with EMR/EHR systems.

Responsibilities

• Process and coordinate internal and external referrals to specialty providers.
• Verify insurance coverage and obtain prior authorizations as required.
• Submit referral requests to health plans, IPAs, or specialty offices and track status updates.
• Ensure all supporting documentation such as chart notes, labs, and imaging is complete and attached.
• Communicate referral status to patients, providers, and specialty offices.
• Maintain accurate documentation in the electronic health record (EHR) system.
• Follow up on pending referrals to meet turnaround times and ensure completion.
• Collaborate with front office, back office, and providers to support patient care coordination.

Skills

Prior authorizations

Medical terminology

Project coordination

Managed care

Medicaid

Organizational skills

Tools

EMR/EHR systems

Job description

Job Description

As a Front Office Assistant, you will play a crucial role in processing and coordinating internal and external referrals to specialty providers. You will verify insurance coverage, obtain prior authorizations, and ensure all necessary documentation is complete and attached. Your work will be central to communicating referral status to patients, providers, and specialty offices while maintaining accurate records in the electronic health record (EHR) system.

Job Title: Front Office Assistant

Job Description

As a Front Office Assistant, you will play a crucial role in processing and coordinating internal and external referrals to specialty providers. You will verify insurance coverage, obtain prior authorizations, and ensure all necessary documentation is complete and attached. Your work will be central to communicating referral status to patients, providers, and specialty offices while maintaining accurate records in the electronic health record (EHR) system.

Responsibilities

• Process and coordinate internal and external referrals to specialty providers.
• Verify insurance coverage and obtain prior authorizations as required.
• Submit referral requests to health plans, IPAs, or specialty offices and track status updates.
• Ensure all supporting documentation such as chart notes, labs, and imaging is complete and attached.
• Communicate referral status to patients, providers, and specialty offices.
• Maintain accurate documentation in the electronic health record (EHR) system.
• Follow up on pending referrals to meet turnaround times and ensure completion.
• Collaborate with front office, back office, and providers to support patient care coordination.

Essential Skills

• Experience with prior authorization processes.
• Proficiency in medical terminology and medical records management.
• Project coordination skills.
• Understanding of managed care and Medicaid.
• Strong organizational skills to manage high referral volumes.

Additional Skills & Qualifications

• Previous experience in referrals, authorizations, or a medical office setting preferred.
• Strong understanding of insurance types including HMO, PPO, and Medi-Cal.
• Experience with EMR/EHR systems.

Work Environment

This is a full-time position with a schedule of Monday to Friday, 8am to 5pm. You will be part of a team-oriented environment with opportunities for growth within the organization.

Job Type & Location

This is a Contract position based out of Buellton, CA.

Pay And Benefits

The pay range for this position is $23.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Buellton,CA. Application Deadline This position is anticipated to close on Oct 2, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.