Healthcare Referral & Authorization Coordinator

Crouse Hospital; Town of De Witt (NY); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health/Dental/Vision & Life insurance

Flexible spending account or Health S<

Employee assistance program

15 days of paid time-off within first

7 paid holidays annually

401k with 4% employer match

Affiliation with Crouse Hospital

Job summary

Crouse Medical Practice in the Town of De Witt, NY is seeking a referral support specialist. You will provide courteous customer service, schedule diagnostic appointments, process insurance authorizations, and maintain organized documentation, working closely with physicians, managers and staff to support daily operations.

This full-time position offers a Monday–Friday schedule with competitive pay based on experience, annual raises, and opportunities for professional growth within a stable,

Qualifications

• High School diploma.
• Minimum two years experience in healthcare.
• Proven ‘team player’ experience.
• Demonstrated experience in computer use.
• Understanding of insurance carrier authorization process.
• Knowledge of ICD-10 and CPT-4 codes.

Responsibilities

• Provides referral support for professional teams through positive customer service.
• Schedules diagnostic appointments and processes insurance authorizations.
• Maintains and organizes documentation, copies, and faxing completed orders.
• Works with physicians, managers and staff to promote quality and cost-effective daily operations.
• Establishes good interpersonal relationships with patients, their families, the public and co-workers.

Skills

Customer service

Team player

Computer literacy

Insurance authorization process

ICD-10 and CPT-4 codes knowledge

Education

High School diploma

Associates degree or certificate in medical assisting or secretarial studies

Job description

Crouse Medical Practice in the Town of De Witt, NY is seeking a referral support specialist. You will provide courteous customer service, schedule diagnostic appointments, process insurance authorizations, and maintain organized documentation, working closely with physicians, managers and staff to support daily operations.

This full-time position offers a Monday–Friday schedule with competitive pay based on experience, annual raises, and opportunities for professional growth within a stable,