Referral and Authorization Clerk - Neurosurgery

Crouse Medical Practice; City of Syracuse (NY); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

No mandatory overtime

Tuition reimbursement program

401k with employer match

Affiliation with Crouse Hospital

Job summary

Crouse Medical Practice in Syracuse, NY is hiring for a referral support/clerical role within the neurosurgery team. The position emphasizes patient service, scheduling, insurance authorization, and documentation to support daily operations.

We offer a Monday–Friday schedule with no mandatory overtime, competitive pay ($21–$27/hr), tuition reimbursement, 401(k) with employer match, and a supportive team dedicated to professional growth within a growing medical practice.

Qualifications

• High School diploma required.
• Minimum two years experience in healthcare.
• Proven 'team player' experience.
• Demonstrated computer use experience.
• Understanding of insurance carrier authorization process.
• Knowledge of ICD-10 and CPT-4 codes.
• Desirable: associates degree or certificate in medical assisting or secretarial field.

Responsibilities

• Provides referral support with positive customer service and scheduling.
• Processes insurance authorization and maintains documentation.
• Works with physicians and staff to promote efficient daily operations.
• Establishes good interpersonal relationships with patients and co-workers.
• Supports the patient interaction and practice mission across the community.

Skills

Team player

Healthcare experience

Computer skills

Insurance authorization process

ICD-10 and CPT-4 codes knowledge

Education

High School diploma

Associates degree or certificate in medical assisting/secretarial

Tools

EMR systems

Job description

Why Crouse Medical Practice?

At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family.

Neurosurgery 113
Syracuse , NY
Non Clinical
Full-Time, Days, 800-430
Req # 33261
Posted 10/29/2026

Why Crouse Medical Practice?

At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family.

Come join our work family!!

Here's What We Offer

• Monday-Friday work week with no mandatory overtime
• Supportive team environment
• Competitive starting rates based on experience
• Annual salary increases
• Opportunities for professional growth & stability within a fast growing Medical Practice
• Longevity and consistency of management
• Perfect attendance award
• Tuition reimbursement program
• Employee referral program
• Affiliation with Crouse Hospital

Other benefits include: Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account - available first of the month following your date of hire, Employee assistance program,15 days of paid time-off within first year of employment, 7 paid holidays annually, and a 401k with 4% employer match

Position Description

Provides referral support for the professional teams through positive customer service, diagnostic appointment scheduling, processing insurance authorization, maintaining and organizing appropriate documentation, copying, faxing completed orders, and other clerical duties as required. Works with the physicians, managers and staff to promote quality and cost effective daily operations. Establishes and maintains good interpersonal relationships with patients, their families, the public and co-workers. This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team. This position reflects and carries forward the mission and goals of the practice both internally and throughout the community.

Requirements

• Education/Certification/Licensure
  • High School diploma.
  • Minimum two years experience in healthcare.
  • Proven 'team player' experience.
  • Demonstrated experience in computer use.
  • Understanding of insurance carrier authorization process.
  • Knowledge of current ICD-10 and CPT-4 codes
• Desirable Qualification:
  • Demonstrated competence interpersonal and intra professional relations.
  • Associates degree or certificate from medical assisting or secretarial school.
  • Experience in medical terminology.
  • Knowledge of EMR systems

Pay Range: $21.00 - 27.00

• Facebook
• Email
• Twitter
• LinkedIn