Patient Services Specialist: Scheduling & Support

Crouse Health; City of Syracuse (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

No mandatory overtime

Tuition reimbursement

401k with employer match

Paid time off

Job summary

Crouse Medical Practice in Syracuse, NY is seeking a Patient Service Representative to provide front-office support, scheduling, and patient communications. The role emphasizes accuracy in entry of patient data, management of referrals, balances, and EMR documentation.

The candidate should have a High School Diploma, 2+ years in healthcare, and solid computer skills. CMA or related associates degree is desirable. The position is full-time with day hours, in-person at Syracuse.

Qualifications

• High School Diploma is required.
• Knowledge of medical terminology is required.
• At least 2 years of healthcare experience.
• Demonstrated teamwork abilities.
• Proficient with computer use.

Responsibilities

• Provide secretarial and phone support for the organization.
• Enter patient information and schedule appointments.
• Handle filing, electronic and phone messages, and outgoing referrals.
• Address patient balances and perform charge entry in EMR.
• Manage mail, clerical inventory, copying, and high-volume calls.
• Collaborate with providers and staff to support operations.

Skills

Medical terminology

Team player

Computer skills

Education

High School Diploma

Certified Medical Assistant or healthcare related Associates Degree

Tools

Medent EMR

Job description

Crouse Medical Practice in Syracuse, NY is seeking a Patient Service Representative to provide front-office support, scheduling, and patient communications. The role emphasizes accuracy in entry of patient data, management of referrals, balances, and EMR documentation.

The candidate should have a High School Diploma, 2+ years in healthcare, and solid computer skills. CMA or related associates degree is desirable. The position is full-time with day hours, in-person at Syracuse.