Referral and Authorization Clerk - Neurosurgery

Crouse Hospital; City of Syracuse (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Job summary

Crouse Medical Practice is seeking a Referral and Authorization Clerk - Neurosurgery to support neurosurgery services with scheduling and documentation duties.

You will handle referral processing, insurance authorizations, and maintain patient records while collaborating with clinicians and staff to ensure smooth patient experiences.

Qualifications

• Demonstrated ‘team player’ experience.
• Experience in computer use and basic office software.
• Knowledge of insurance carrier authorization processes.
• Familiarity with ICD-10 and CPT-4 codes.

Responsibilities

• Provide referral support for professional teams with positive customer service.
• Schedule diagnostic/medical appointments and process insurance authorizations.
• Maintain and organize documentation, copy, fax orders as required.
• Collaborate with physicians, managers and staff to promote quality and cost-efficient daily operations.

Skills

Team player

Computer use

Insurance authorization process

ICD-10 & CPT-4 codes

Education

High School diploma

Associates degree or certificate in medical assisting or secretarial

Job description

Referral and Authorization Clerk - Neurosurgery

Neurosurgery 113

Non Clinical

Full-Time , Days , 800-430

Posted 10/29/2026

Why Crouse Medical Practice?

At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family.

Come join our work family!!

Here’s what we offer:

• Monday-Friday work week with no mandatory overtime
• Supportive team environment
• Competitive starting rates based on experience
• Annual salary increases
• Opportunities for professional growth & stability within a fast growing Medical Practice
• Longevity and consistency of management
• Perfect attendance award
• Employee referral program
• Affiliation with Crouse Hospital

Other benefits include: Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account - available first of the month following your date of hire, Employee assistance program,15 days of paid time-off within first year of employment, 7 paid holidays annually, and a 401k with 4% employer match

Position Description:

Provides referral support for the professional teams through positive customer service, diagnostic appointment scheduling, processing insurance authorization, maintaining and organizing appropriate documentation, copying, faxing completed orders, and other clerical duties as required. Works with the physicians, managers and staff to promote quality and cost effective daily operations. Establishes and maintains good interpersonal relationships with patients, their families, the public and co-workers. This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team. This position reflects and carries forward the mission and goals of the practice both internally and throughout the community.

Requirements:

• Education/Certification/Licensure
  • High School diploma.
  • Minimum two years experience in healthcare.
  • Proven ‘team player’ experience.
  • Demonstrated experience in computer use.
  • Understanding of insurance carrier authorization process.
  • Knowledge of current ICD-10 and CPT-4 codes
• Demonstrated competence interpersonal and intra professional relations.
• Associates degree or certificate from medical assisting or secretarial school.