Referral and Authorization Clerk

Crouse Medical Practice; Village of East Syracuse (NY); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health/Dental/Vision & Life insurance

Tuition reimbursement program

Employee referral program

Affiliation with Crouse Hospital

Annual salary increases

Professional growth opportunities

No mandatory overtime

Job summary

Crouse Medical Practice in East Syracuse, NY seeks an experienced administrative support/Referral Specialist for Urogynecology. You will coordinate referrals, schedule appointments, process insurance authorizations, and handle clerical duties to support physicians and staff.

The role emphasizes teamwork, patient interaction, and attention to documentation, with a Monday-Thursday/Friday schedule and a competitive starting rate based on experience.

Qualifications

• High School diploma required.
• Minimum two years in healthcare.
• Proven team player.
• Experience with computers.
• Understanding of insurance carrier authorization process.
• Knowledge of ICD-10 and CPT-4 codes.

Responsibilities

• Provide referral support with positive customer service.
• Schedule diagnostic appointments and maintain records.
• Process insurance authorization and documentation.
• Copy, fax, and file orders as required.
• Collaborate with physicians and staff to support daily operations.
• Foster good relationships with patients and families.

Skills

Healthcare experience

Customer service

Team player

Insurance authorization process

ICD-10 & CPT-4 knowledge

Education

High School diploma

Associates degree or certificate in medical assisting/secretarial

Tools

EMR systems

Job description

Urogynecology 152

East Syracuse, NY

Non Clinical

Full-Time, Days, Monday - Thursday 8:30am-5:00pm & Friday 8:30am-3:00pm

Req # 33311

Why Crouse Medical Practice?

At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family.

Come join our work family!!

Here’s What We Offer

• Monday-Friday work week with no mandatory overtime
• Supportive team environment
• Competitive starting rates based on experience
• Annual salary increases
• Opportunities for professional growth & stability within a fast growing Medical Practice
• Longevity and consistency of management
• Perfect attendance award
• Tuition reimbursement program
• Employee referral program
• Affiliation with Crouse Hospital

Other benefits include: Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account - available first of the month following your date of hire, Employee assistance program,15 days of paid time-off within first year of employment, 7 paid holidays annually, and a 401k with 4% employer match

Position Description

Provides referral support for the professional teams through positive customer service, diagnostic appointment scheduling, processing insurance authorization, maintaining and organizing appropriate documentation, copying, faxing completed orders, and other clerical duties as required. Works with the physicians, managers and staff to promote quality and cost effective daily operations. Establishes and maintains good interpersonal relationships with patients, their families, the public and co-workers. This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team. This position reflects and carries forward the mission and goals of the practice both internally and throughout the community.

Requirements

• Education/Certification/Licensure
  • High School diploma.
  • Minimum two years experience in healthcare.
  • Proven ‘team player’ experience.
  • Demonstrated experience in computer use.
  • Understanding of insurance carrier authorization process.
  • Knowledge of current ICD-10 and CPT-4 codes
• Desirable Qualification:
  • Demonstrated competence interpersonal and intra professional relations.
  • Associates degree or certificate from medical assisting or secretarial school.
  • Experience in medical terminology.
  • Knowledge of EMR systems

Pay Range: $21.00 - 27.00

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