Healthcare Receptionist - Patient Access & Scheduling

Inspira Health; Woolwich Township (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Inspira Health is seeking a nonexempt receptionist to support daily medical office operations. You will greet patients and visitors, handle telephone coverage, schedule appointments, register patients, verify insurance eligibility, and coordinate referrals.

The role requires professional communication, prompt responses, and accurate handling of payments and referrals. The ideal candidate has a high school diploma or GED and at least one year in customer service, preferably in a medical setting,

Qualifications

• High school diploma or GED required.
• 1 year of customer service or reception experience preferred.
• Experience in a medical practice or health care environment strongly preferred.
• Completion of Medical Terminology course strongly preferred.

Responsibilities

• Promptly and professionally answers telephone calls and routes them appropriately.
• Greets patients and visitors in the waiting area and screens inquiries as needed.
• Schedules patient appointments and registrations; coordinates referrals for patients.
• Collects copays and assists with insurance eligibility as needed.
• Answers inquiries with clear communication and triages tasks for medical staff.

Skills

Telephone etiquette

Customer service

Medical terminology

Education

High school diploma or GED

Tools

EHR software

Job description

Inspira Health is seeking a nonexempt receptionist to support daily medical office operations. You will greet patients and visitors, handle telephone coverage, schedule appointments, register patients, verify insurance eligibility, and coordinate referrals.

The role requires professional communication, prompt responses, and accurate handling of payments and referrals. The ideal candidate has a high school diploma or GED and at least one year in customer service, preferably in a medical setting,