Healthcare Quality & Performance Coordinator

UnitedHealth Group; Phoenix (AZ); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity stock purchase

401(k) contribution

Incentive programs

Job summary

UnitedHealth Group is seeking a Data Analyst to support quality improvement across the care continuum. You will analyze data, trend HEDIS/STAR rates, and partner with PCPs and clinics to close performance gaps.

Responsibilities include reporting local performance, maintaining HEDIS/STAR knowledge, and supporting data collection while communicating findings clearly to diverse teams. This role offers competitive benefits and development opportunities.

Qualifications

• High school graduate or GED.
• Completion of a Medical Assistant program, or Military Medic program.
• Proficient using Microsoft Office applications, including databases, word-processing, and Excel.
• Proficiency in medical terminology and patient safety procedures.
• Proven solid communication skills to translate and communicate medical information clearly to patients and colleagues.

Responsibilities

• Analyze data, evaluate for possible data integrity and data deficits and document findings.
• Analyze and trend HEDIS/STAR rates, identify barriers to improvement of rates and create interpretive exhibits.
• Obtain quality detail report and flags patient's charts with the missing measures.
• Work closely with local leadership to execute quality strategies.
• Support and assist PCPs/clinics with quality data collection.
• Provide reports and monitor performance at local level.
• Engage PCP and clinic staff in developing strategies to close quality gaps.
• Support and improve communication between market and corporate departments.
• Maintain education/knowledge base of HEDIS/STARs standards and guidelines.

Skills

MS Office

Medical terminology

Patient safety

Communication skills

Education

High school diploma or GED

Medical Assistant program

Tools

Databases

Excel

Word processing

Job description

UnitedHealth Group is seeking a Data Analyst to support quality improvement across the care continuum. You will analyze data, trend HEDIS/STAR rates, and partner with PCPs and clinics to close performance gaps.

Responsibilities include reporting local performance, maintaining HEDIS/STAR knowledge, and supporting data collection while communicating findings clearly to diverse teams. This role offers competitive benefits and development opportunities.