Provider Performance Coach — STARs & HEDIS

Optum; Panama City (FL); On-site; USD 60,000 - 107,000; Full time

Benefits offered by this job

401k

Stock purchase plan

Incentive program

Comprehensive benefits

Job summary

UnitedHealth Group is seeking an Associate Practice Performance Manager to drive provider performance, analyze STAR gaps, and coordinate education and reporting. The role involves chart reviews, telephonic assessments, and coordinating care to close gaps in care for Medicare Advantage members.

You will build relationships with physicians and medical groups, lead Stars-focused meetings, and collaborate with health plans to implement provider education and program tools.

Qualifications

• 3+ years of healthcare industry experience.
• 1+ year of experience working for a health plan and/or for a provider's office.
• Microsoft Office experience.
• Proven solid communication and presentation skills.
• Proven solid relationship building skills with clinical and non-clinical personnel.

Responsibilities

• Travel across territory to meet with providers to discuss Optum tools and programs.
• Execute provider incentive programs for health plan.
• Assist in review of medical records to highlight Star opportunities.
• Data collection, data entry, quality monitoring, and chart collection activities.
• Develop provider-specific plans to increase HEDIS performance and outcomes.
• Provide ongoing training and coaching to provider groups on program implementation.

Skills

Communication skills

Relationship building

Presentation skills

Tools

Microsoft Office

Excel

Outlook

PowerPoint

Job description

UnitedHealth Group is seeking an Associate Practice Performance Manager to drive provider performance, analyze STAR gaps, and coordinate education and reporting. The role involves chart reviews, telephonic assessments, and coordinating care to close gaps in care for Medicare Advantage members.

You will build relationships with physicians and medical groups, lead Stars-focused meetings, and collaborate with health plans to implement provider education and program tools.