Healthcare Quality & Performance Analyst

Duly Health and Care

Chicago (IL)

Hybrid

USD 52,000 - 78,000

Full time

4 days ago

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Benefits offered by this job

Health benefits

Mental health benefit

401(k) match

Tuition reimbursement

Volunteer time off

Parental leave

Job summary

Duly Health and Care is seeking a Quality Performance Analyst to transform healthcare data into actionable insights that improve clinical quality and provider performance across value-based programs. You will analyze clinical and payer data, develop strategies, and collaborate with leadership to drive measurable improvements.

The role emphasizes advanced Excel, EMR familiarity, and strong cross-functional communication.

Qualifications

Bachelor's degree in healthcare, public health, health administration, data analytics, or related field.
3+ years of experience in healthcare analytics, quality performance, population health, value-based care, or related area.
Experience with HEDIS, MIPS, Stars, or other payer quality programs.
Advanced Microsoft Excel skills.
Experience with EMRs, claims data, payer information, or healthcare reporting platforms.
Strong analytical and problem-solving skills with the ability to translate complex data into clear information.
Strong communication and collaboration skills with cross-functional teams.

Responsibilities

Analyze clinical, operational, claims, and payer data to identify quality gaps, performance trends, risks, and opportunities for improvement.
Interpret quality measures, payer programs, and incentive methodologies and help develop targeted performance improvement strategies.
Use Excel and other reporting tools to analyze data, model performance, forecast outcomes, and evaluate results.
Develop and validate quality dashboards, reports, scorecards, and other performance tracking tools.
Research and resolve discrepancies across EMR, claims, payer, and reporting data.
Monitor HEDIS, MIPS, Stars, and other quality measures and identify opportunities to improve performance.
Partner with providers and leaders to review performance results and translate data into actionable next steps.
Support provider and team education related to quality measures, documentation, workflows, and performance improvement.
Assist with the implementation and optimization of workflows designed to improve quality, data accuracy, and operational performance.
Support additional quality and value-based care initiatives as assigned.