Healthcare Quality Improvement Project Manager (Hybrid)

Beth Israel Lahey Health (BILH); Boston (MA); Hybrid; USD 73,000 - 109,000; Full time

Job summary

Beth Israel Lahey Health (BILH) is seeking a Performance Improvement Manager to lead a portfolio of quality initiatives across the system. Hybrid role based at BIDMC East Campus with 3 on-site days and 2 remote days, Monday through Friday.

You will design data collection tools, query data, validate trends, and mentor cross-functional teams to drive measurable improvements in patient care and operations. The ideal candidate holds a Bachelor's degree in business or healthcare management, 3–5 years

Qualifications

• Bachelor's degree in business, healthcare management or related field.
• 3-5 years related work experience in a healthcare setting.
• Advanced skills with Microsoft Office and web-based applications.

Responsibilities

• Develops project scope, goals and objectives with sponsor; defines success criteria.
• Advocates interdisciplinary participation and defines scope of services for teams.
• Ensures effective project planning and designs communication strategies for progress.
• Provides project guidance to operational leaders and sponsors.
• Analyzes projects for strategic alignment and organizational potential.
• Collaborates on redesign and performance improvement models; identifies learning opportunities.
• Develops metrics and reports for key performance measures.
• Provides training in project management and performance improvement; mentors teams.
• Partners with sponsors to strategize team project plans.
• Ensures equal participation and constructive feedback across teams.
• Facilitates goal alignment; sources information from customers.
• Identifies data sources and benchmarking information for teams.
• Documents current and future state process flows; designs data analyses.

Skills

Interdisciplinary collaboration

Project management

Data analysis

Mentoring teams

Leadership

Education

Bachelor's degree in business/healthcare management or related field

Master's degree preferred

Tools

Microsoft Office

Job description

Beth Israel Lahey Health (BILH) is seeking a Performance Improvement Manager to lead a portfolio of quality initiatives across the system. Hybrid role based at BIDMC East Campus with 3 on-site days and 2 remote days, Monday through Friday.

You will design data collection tools, query data, validate trends, and mentor cross-functional teams to drive measurable improvements in patient care and operations. The ideal candidate holds a Bachelor's degree in business or healthcare management, 3–5 years