Healthcare Performance Improvement Project Lead (Hybrid)

Beth Israel Lahey Health; Boston (MA); Hybrid; USD 73,000 - 109,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Performance Improvement professional to lead a portfolio of quality improvement projects at BIDMC East Campus, with a hybrid schedule (3 on-site days, 2 remote). You will guide interdisciplinary teams, design data collection tools, analyze trends, and mentor team members to achieve measurable improvements in patient care and operational performance.

The role requires a bachelor's degree in business or healthcare management, 3–5 years of healthcare

Qualifications

• Bachelor's degree in business, healthcare management or related field.
• 3–5 years of healthcare-related work experience.
• Advanced skills with Microsoft Office applications; ability to produce complex documents and analyze data.

Responsibilities

• Develops project scope, goals and objectives, success criteria, assumptions, and team membership through rigorous analytical processes in collaboration with project sponsor(s).
• Advocates interdisciplinary participation in all improvement efforts.
• Negotiate and define scope of services provided to teams.
• Ensures effective project planning.
• Design communication strategies for project progress.
• Provides project guidance to operational project leaders and sponsors.
• Analyzes projects by vice presidents or department leaders to assess organizational potential and strategic alignment.
• Participates in organizational Committees and Councils as assigned (member or support staff).
• Collaborates with others to develop and execute redesign and performance improvement models.
• Identify strengths and weakness of teams and learning opportunities for individuals and teams.
• Develops approaches to quantify and report on key performance measures in all improvement work.
• Provides training in project management and performance improvement, Mentors team leaders and teams.

Skills

QI/PI leadership

Project management

Data analysis

Interdisciplinary facilitation

Stakeholder engagement

Education

Bachelor's degree in business or healthcare management

Master's degree preferred

Tools

Microsoft Office

Job description

Beth Israel Lahey Health is seeking a Performance Improvement professional to lead a portfolio of quality improvement projects at BIDMC East Campus, with a hybrid schedule (3 on-site days, 2 remote). You will guide interdisciplinary teams, design data collection tools, analyze trends, and mentor team members to achieve measurable improvements in patient care and operational performance.

The role requires a bachelor's degree in business or healthcare management, 3–5 years of healthcare